Terms & Privacy

Terms of Service

What you're buying. A one-time $7 payment unlocks your Digital Archipelago — an interactive heart-shaped map built from a conversation you upload, plus your Wrapped stats and milestones. You can optionally order a physical 5×7″ greeting card or an 8×10″ framed print of your finished design; those are separate, optional charges that only happen when you click "Order this," never automatically.

Refunds. The $7 digital charge is non-refundable — you get the full digital product instantly, so there's nothing left to refund once it's delivered. The physical products are never charged until you actively choose to order one, so there's no refund flow needed for something you were never charged for in the first place. If a physical order doesn't arrive, is damaged, or was never actually submitted to the print vendor due to an error on our end, contact us and we'll sort it out case by case.

The conversation you upload. It almost certainly includes messages from someone else who isn't a party to this agreement and never agreed to anything here. You're responsible for only uploading a conversation you have the right to use this way. We don't verify this, and we can't — it's on you.

Accounts. Signing in uses a magic link sent to your email — no password. One archipelago per paid account. If you delete your data (see below), your account itself still exists and you can sign back in, but you'll need to pay again to generate a new archipelago.

Changes. We may update these terms as the product changes. The version that applies is whatever's posted here at the time.

Privacy Policy

What we collect. The conversation file you upload, the email address you sign in with, and — only if you order a physical product — your shipping address.

How it's processed. Entirely automated. Your messages are grouped into themed clusters on our server, and a single automated call to Anthropic's API (the company behind Claude) generates short theme labels for each cluster from your message text. No one at Texipelago reads your conversation. There's no manual review step anywhere in this pipeline.

Who it's shared with, specifically:

• Anthropic — receives message text for automated cluster labeling only. Not used to train anything, as far as their API terms govern.
• Stripe — handles payment. Receives your payment details and email; never your conversation.
• Supabase — our storage and sign-in provider. Your uploaded data and account live in their infrastructure, under the same access controls as the rest of this app.
• Gelato / Printful — only if you order a physical card or framed print. They receive the finished, rendered image of your design — never your raw conversation or message text.

How long we keep it. Indefinitely, until you delete it yourself. Nothing is automatically deleted or expired — if you're happy leaving your archipelago stored here so you can come back and view it later, you don't have to do anything.

Deleting your data. Sign in and go to your account page to permanently delete your uploaded conversation, your saved design, and your shipping info from our servers. Before anything is deleted, we email you a complete HTML copy of your archipelago so you keep it even after it's gone from the site. Your sign-in itself isn't deleted — you can come back and start a new one later, but you'll need to pay again.

Questions. Email support@texipelago.com.